To Our Customers
Serving you is our top priority. We are operating and will continue to provide the service you have come to expect. To support you during the COVID-19 crisis, we are doing the following:
If you are having difficulty paying your bill, please contact us
Those who have outstanding bills and are having a difficult time paying them due to the COVID-19 crisis are encouraged to call our office. We will work with you on a payment plan.
While our office is closed to the public for everyone’s safety, we are still working and ask those who pay their bill in person to choose one of our alternate methods, such as online bill pay, payment by mail, over the phone, or our drop box.
We will continue to respond to emergencies
If you have an emergency, please report it to us.
If you have any questions, please contact us at 801-968-1011.
Kearns Improvement District
A reminder to please FLUSH TOILET PAPER ONLY. If you use anything besides toilet paper, throw it in the garbage, DO NOT FLUSH IT. Even if the label says "flushable" it is NOT.
Flushing anything but the "3 P's" will cause clogged pipes. Thank you!
To help minimize the spread of COVID-19 (Coronavirus), public access to our office and RV Dump will remain closed until further notice. We apologize for the inconvenience this will cause. To pay your bill, please use our online or over the phone payment system or drop your payment in our secure drop box located in our parking lot. We appreciate your understanding during this difficult time.
Kearns Improvement District employees are hard at work providing safe and reliable drinking water and sewer service to our customers and will be working and available to provide over-the-phone customer service during this closure.
Please call us at 801-968-1011 with any questions you may have.
For ALL DELIVERIES, including mail carriers, please call 801-968-1011 and a representative will be with you.
Kearns Improvement District assures the drinking water we deliver to our customers is safe and reliable. In addition, in an effort to help alleviate concerns over the continued delivery and safety of the drinking water throughout the state, the Department of Environmental Quality has issued the following statement. Please click here.
All Localscape landscaping classes are cancelled at this time and will be rescheduled at a later date.
We have received reports of people posing as representatives from Kearns Improvement District needing to check the water inside homes. Kearns Improvement District’s employees seldom need to have access inside of a home to check water. We will typically check it at the meter.
If an employee comes to your home, they will be driving an official company vehicle marked with our logo and carrying their employee photo identification. Feel free to contact us at 801-968-1011 if you need to verify if the person is an employee with Kearns Improvement District.
To provide quality service to the people of Kearns Improvement District, while supplying safe drinking water and sanitary sewer service.
Water and sewer laterals are the service lines that connect the home or business to KID’s mainlines. Please be aware that maintenance and repair of these laterals is the responsibility of the property owner.